SS Information Systems: Increased Organizational Efficiency with Robust Managed IT Services

CIO Vendor Organizations across various industry verticals are discovering how the rapid evolution of IT is helping them enhance business operations and achieve the business objectives. While the myriad of advancing technologies, although are propelling this growth as it presents powerful opportunities for businesses, it also introduces challenges as the company continues to grow. Keeping pace with emerging technologies while the in-house team balances a plethora of technical services such as monitoring networks, data storage and CRM applications, backup and recovery and maintaining compliance can be quite an arduous task. Organizations are now increasingly outsourcing its IT computer network support and management to managed services providers. This has created an influx of managed services providers in the market. “The major factors driving the managed services market include the increasing dependence of organizations on IT assets to boost their business productivity and growing demands for cloud-based managed services,” says Lakshmanan Purushothaman, Managing Director of SS Information Systems. This raises the question, how do organizations keep themselves from being overwhelmed with their limited IT resources and select the right managed IT services provider that possesses proven expertise?

Seven Core Modules Forming the Managed IT Services Portfolio
Coming to the fore is Tamil Nadu headquartered SS Information Systems with its managed IT services portfolio that is leveraged across several industries such as Retail, Banks, Insurance, Telecom, Retail, PSU and Government segments with its skilled team of IT experts. “As an emerging SI, we have our own team that is qualified and trained in this field to handle any kind of problem and provide the best solutions at a quick turnaround time,” informs Lakshmanan. Having catered to a broad spectrum of customers, one of the key elements of the Managed IT Services
portfolio is Remote Infrastructure Management Services where once the client opts for the service, a team of experienced professionals are delegated to make sure that the infrastructure is monitored round-the-clock. In fact, the team ensures that there is no degradation of services. The company’s pan India presence and end-to-end support also helps the client to overcome any issues, assuring complete client satisfaction.

Meeting and exceeding customer requirements, Lakshmanan Purushothaman goes on to tell us about the rest of the key elements that comprises Datacenter Management Services, Desktop Management Services and Managed Security Services with economical SIEM solutions that proffers Windows/Linux logging & alerting software with predefined reports, real-time alerts and out-of-the-box reports. In addition to this, Helpdesk/ Contact Center Services, Managed Application Services and Multi vendor hardware maintenance / AMC services for all types of IT hardware are the last three critical components of this portfolio. “We are providing AMC services for various government sectors with in-house help desk, adequate spares availability, well trained engineers with technically sound managers to manage the team. We are also providing onsite support,” says Purushothaman.

As an emerging SI, we have our own team that is qualified and trained in this field to handle any kind of problem and provide the best solutions at a quick turnaround time

The Road Ahead
With a penchant for driving high levels of innovation, the company envisages steering its complete focus on Machine learning, GPU-based Deep learning and Artificial Intelligence and Kubernetes – HCI and HPC in the years to come.